Restaurant groups
A restaurant group knows what it sold. Which dishes made money is a different question.
A restaurant group doing about $9M a year knows food cost as a percentage and labour as a percentage, but usually cannot say what an individual dish earns once prep time, waste, and the cost of the person making it are counted. The point of sale knows what sold, the invoices know what things cost, and nothing connects a plate to the labour behind it.
A signature dish selling 200 covers a week at $3 less real margin than the menu assumes is roughly $31,000 a year. It is probably the dish the kitchen is proudest of, which is why nobody questions it.
Helps answer: How do we make money?
The questions a restaurant owner cannot answer today
- Which dishes actually make money once prep labour counts?
- What is a regular actually worth to you?
- What does turnover cost, position by position?
- What is sitting in the walk-in that should have been ordered differently?
- How many catering and private event enquiries never got a reply?
- How much time goes into onboarding paperwork for every new hire?
Can’t tell which one is yours? You are not supposed to be able to. That is the point.
What we connect
These are the systems a business like yours already runs on. Nothing here gets replaced. The work is joining what each one knows into one connected picture of how your business works.
- Your point of sale
- Recipes and prep sheets
- The staff schedule
- QuickBooks
- Food and beverage invoices
- The inventory count on a clipboard
Named by what they do rather than by brand, because the brand matters less than whether the thing is connected to anything else.
What a restaurant group asks before they start
We already do food cost percentage. Is that not the same thing?
- Food cost percentage is an average across the whole menu. It tells you the kitchen is roughly in line, and tells you nothing about which specific items are carrying the others.
Do we have to change our point of sale?
- No. The point of sale is usually the most reliable thing you have. The gap is between it, the invoices, and the schedule.
Our recipes change constantly. Does that break this?
- No, but it does mean the answer has to keep itself current rather than being a one-off costing exercise, which is the whole reason the upkeep gets automated.
We are three locations. Where would you start?
- Usually with the one question the owner most wants answered, on one location, rather than with all three at once. A narrow answer that is trustworthy beats a broad one that is not.
Who owns what gets built?
- You do, and the data with it. No licence to buy and no long contract.
Everything we have written for restaurant groups
7 articles, newest first.
What Turnover Costs a Restaurant Group Per Position
Why a $10M restaurant group cannot say what turnover costs it, and what pricing recruiting, training, and cover overtime per position would show.
Menu Item Profitability: Which Dishes Actually Make Money at a Restaurant Group
Why an $8M four-location restaurant group cannot say which dishes earn, and what counting prep labor and waste per item would change about the menu.
Lead Capture and Routing for a Restaurant Group
Why a $10M restaurant group cannot tell how many catering and event inquiries it loses, and what routing every high-value lead in minutes would change.
Expense Categorization Automation for a Restaurant Group
Why a $6M restaurant group cannot compare costs across its four locations, and what it takes to code every expense consistently by category and site.
Inventory and Reorder Alerts for a Restaurant
Why an $8M restaurant group cannot say why food cost varies between its four kitchens, and what real counts and reorder alerts would change.
Onboarding Paperwork Automation for Restaurants
Why an $11M restaurant group loses manager hours to paper onboarding at every location, and what a digital hiring flow would have to handle.
Repeat Guests at a Restaurant Group: What a Regular Is Actually Worth
Why a $9M restaurant group cannot tell which guests come back or what a regular is worth, and what connecting the register and the reservation book would show.
The same problem in other trades
The systems change. The gap between what the field knows and what the books know does not.
Pick the three leaks you recognize. We’ll tell you what they typically cost a business your size, in dollars.
Pick the three you recognize. We’ll come back with what they cost, in dollars. No sales call, no sequence.
Would rather just talk? Text us, hello@ondework.com, or the contact form.