ONDE work

Property managers

A property manager can produce a rent roll. Saying what a building costs you is harder.

A property management company can produce a rent roll and an owner statement, but usually cannot say what a given building costs to manage per unit once maintenance coordination, vendor chasing, and the office hours behind each work order are counted. Those hours are the product, and they are the one thing nobody tracks.

A coordinator on about $60,000 who spends a third of the week on billing corrections and rent roll discrepancies is roughly $20,000 a year spent on fixing information that should have been right the first time.

Helps answer: How do we spend money?

The questions a property manager cannot answer today

Can’t tell which one is yours? You are not supposed to be able to. That is the point.

What we connect

These are the systems a business like yours already runs on. Nothing here gets replaced. The work is joining what each one knows into one connected picture of how your business works.

  • Your property management platform
  • The rent roll
  • Work orders and vendor invoices
  • QuickBooks
  • Owner statements
  • Leases, wherever they are filed

Named by what they do rather than by brand, because the brand matters less than whether the thing is connected to anything else.

What a property management company asks before they start

Our property management software already does accounting. What is missing?

It handles the money in and the money out. What it does not hold is the cost of your own team coordinating the work, which for a management company is the largest controllable cost there is.

Do we have to leave our property management platform?

No. Those systems usually hold the trust accounting and the lease data properly. The work sits around them, not inside them.

We manage for third-party owners. Does that change anything?

It raises the stakes, because anything you cannot substantiate you generally cannot bill, and unbilled reimbursable work is one of the most common leaks in this business.

How current would the numbers be?

The aim is that they maintain themselves rather than being rebuilt for each owner report. How close to live depends on what your systems will hand over.

Who owns what gets built?

You do, and the data with it. No licence to buy and no long contract.

Everything we have written for property managers

6 articles, newest first.

The same problem in other trades

The systems change. The gap between what the field knows and what the books know does not.

Pick the three leaks you recognize. We’ll tell you what they typically cost a business your size, in dollars.

Pick the three you recognize. We’ll come back with what they cost, in dollars. No sales call, no sequence.

Would rather just talk? Text us, hello@ondework.com, or the contact form.